Last updated: 18 September 2026
SERP High (“we”, “us”, “our”) operates serphigh.com. This policy explains what personal information we collect when you use this website, why we collect it, who we share it with, and what you can ask us to do about it.
Who we are
SERP High is an SEO consultancy operating the website https://serphigh.com. For anything in this policy, including requests about your own data, write to infoserphigh@gmail.com.
What we collect
We only collect personal information you choose to give us, plus the basic technical records any website keeps.
- Contact form — the name, email address and message you enter. Nothing is collected until you press Send Message.
- Appointment bookings — if you book a call through the site, the name, email address, phone number and time slot you provide.
- Server logs — your IP address, browser type, the pages you request and when you requested them. These are recorded automatically by our hosting provider and used for security and troubleshooting.
- Essential cookies — cookies used for page caching and, for site administrators, for staying logged in.
We do not run advertising pixels, analytics trackers or third-party marketing scripts on this site. We do not sell, rent or trade personal information, and we do not add enquiries to a marketing list without asking you first.
Why we use it
- To read and answer your enquiry, and to look at your website before replying.
- To arrange and hold a call if you book one.
- To keep the site secure and working properly.
Where the law requires a legal basis, we rely on your consent — given when you tick the consent box on the contact form — and on our legitimate interest in responding to enquiries and protecting the site.
Who we share it with
- Hostinger — our hosting provider, which stores the website and its server logs.
- Google — enquiries from the contact form are delivered to a Gmail inbox we control.
We do not share your information with anyone else unless the law requires it.
How long we keep it
Enquiries are kept for up to 24 months, so we can pick up a conversation where it left off, and then deleted. Records relating to clients are kept for as long as we work together, and afterwards for as long as tax and accounting rules require. Server logs are kept for a short period by our host.
What you can ask us to do
You can ask us to give you a copy of the personal information we hold about you, to correct it, to delete it, or to stop using it. You can also withdraw your consent at any time. Email infoserphigh@gmail.com and we will respond within 30 days.
Links to other sites
Our articles link to other websites. We are not responsible for their content or their privacy practices — read their own policies before giving them your information.
Children
This site is aimed at businesses and is not directed at children. We do not knowingly collect information from anyone under 16.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Questions about this policy, or about the information we hold on you: infoserphigh@gmail.com.